TUCSON LOVES MUSIC

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      Tucson Loves Music Logo

      Privacy Policy

      Last Updated: November 2025

      1. Introduction

      Tucson Loves Music ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.

      2. Information We Collect

      Personal Information: We collect information that you provide directly to us, including:

      • Account information (name, email address, password, profile photo)

      • Profile information for musicians and venues (bios, social media links, contact information)

      • Event information and listings you create or manage

      • Communications with us (support requests, feedback, reviews)

      • Payment information (processed securely through third-party payment processors)

      Automatically Collected Information: When you use our Service, we automatically collect certain information:

      • Device information (IP address, browser type, operating system)

      • Usage data (pages viewed, links clicked, search queries, time spent on pages)

      • Location data (approximate location based on IP address)

      • Cookies and similar tracking technologies (see our Cookie Policy)

      3. How We Use Your Information

      We use the information we collect to:

      • Provide, maintain, and improve our Service

      • Create and manage your account

      • Display event listings and connect musicians, venues, and music fans

      • Process transactions and send related information

      • Send you technical notices, updates, security alerts, and support messages

      • Respond to your comments, questions, and customer service requests

      • Send you promotional communications (you can opt-out at any time)

      • Monitor and analyze trends, usage, and activities

      • Detect, prevent, and address technical issues and security threats

      • Personalize your experience and provide content relevant to your interests

      4. How We Share Your Information

      We may share your information in the following situations:

      • Public Profile Information: Information in your public profile (musician/venue profiles, event listings) is visible to all users

      • Service Providers: We share information with third-party vendors who perform services for us (hosting, analytics, email delivery, payment processing)

      • Business Transfers: In connection with a merger, acquisition, or sale of assets

      • Legal Requirements: When required by law or to protect our rights, safety, or property

      • With Your Consent: When you explicitly agree to share your information

      We do not sell your personal information to third parties.

      5. Data Retention

      We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

      6. Your Rights and Choices

      You have the following rights regarding your personal information:

      • Access and Portability: Request access to your personal information and receive a copy in a portable format

      • Correction: Update or correct inaccurate information through your account settings

      • Deletion: Request deletion of your personal information (subject to certain limitations)

      • Opt-Out: Unsubscribe from promotional emails by clicking the unsubscribe link

      • Cookie Control: Manage cookie preferences through your browser settings (see Cookie Policy)

      • Do Not Track: Our Service does not respond to Do Not Track signals

      7. Security

      We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

      8. Children's Privacy

      Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete that information.

      9. Third-Party Services

      Our Service may contain links to third-party websites, services, or integrations (such as social media platforms, payment processors, or mapping services). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

      10. California Privacy Rights

      If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

      11. International Data Transfers

      Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to the United States and other countries.

      12. Changes to This Privacy Policy

      We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

      13. Contact Us

      If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page or email us at the address provided on our website.